Case file 01
The Missing Middle
Three organizations. Same blind spot.
Read the case →Rachel Bjerstedt / Marketing leader who builds
the real problem is usually underneath
Hiring Rachel? This is what you'd be getting: someone who finds the problem underneath the problem, then builds what should have been there.
I notice the thing everyone else has learned to work around.
Then I figure out why it's happening.
Then I build what the organization should have had in the first place.
Case Studies
Six situations where the stated problem wasn't the real one. The campaigns, dashboards, funnels, and software show up inside these stories as evidence — which is the only place they mean anything.
Case file 01
Three organizations. Same blind spot.
Read the case →Case file 02
One box. Five interpretations. Technically, one sword.
Read the case →Case file 03
The industry bought leads at $150. I built them for under $10.
Read the case →Case file 04
The consultants were competent. The requirements weren't reality.
Read the case →Case file 05
"CRM" was a foreign concept. Six months later, they could see who enrolled.
Read the case →Case file 06
The problems stopped looking unrelated. So I built the instrument.
Read the case →Fifteen years across education, B2B technology, healthcare, and cybersecurity. Strategy and hands-on execution, usually at the same time.
After finding the same structural failures in unrelated organizations, I stopped treating them as coincidences and organized them: five systems, four recurring patterns, and a diagnostic built to evaluate them together.
How I think about revenue →I'm best in the room when the problem is messy, cross-functional, commercially important, and nobody has defined it yet.